1 (888) 755-1622
Worthey Pet Care
Frequently Asked Questions
Your Questions Matter—And We’re Here to Answer Them
At Worthey Pet Care, we know how important it is to feel informed, secure, and confident when choosing care for your beloved animal companions. Whether you're a new client exploring our services or a returning pet parent preparing for your next booking, our Frequently Asked Questions (FAQ) section is designed to provide clear, helpful answers to the most common inquiries we receive.
This resource serves as a quick guide to understanding how we operate, what services we provide, and what makes our care truly Worthey of your trust. From service availability and safety standards to pricing, booking, and specialized pet care—we aim to anticipate your needs and offer honest, detailed responses that put your mind at ease.
If you don’t see your specific question listed, our team is always available to assist you personally. Because at Worthey Pet Care, your peace of mind is just as important as your pet’s well-being.
Compassionate care starts with clear communication—and we’re here for you every step of the way.
Worthey Pet Care FAQ's
What areas do you service?
What is the difference between dog walking and in-home pet sitting?
Are your team members trained and background checked?
We proudly serve all five boroughs of New York City (Manhattan, Brooklyn, Queens, The Bronx, and Staten Island), Long Island (Nassau and parts of Suffolk County), and select areas in New Jersey, including Hudson, Essex, Union, and Bergen Counties.
Are your team members trained and background checked?
What is the difference between dog walking and in-home pet sitting?
Are your team members trained and background checked?
Yes. Every Worthey Pet Care provider undergoes a rigorous background check, is insured and bonded, and receives ongoing training in pet CPR, first aid, and species-specific care. Safety, professionalism, and compassion are our top priorities.
What is the difference between dog walking and in-home pet sitting?
What is the difference between dog walking and in-home pet sitting?
What is the difference between dog walking and in-home pet sitting?
Dog walking is typically a short-duration service (15 to 60 minutes) focused on exercise and potty breaks. In-home pet sitting involves a longer visit or overnight stay, including feeding, medication, playtime, and companionship in your home, ideal for pets who need full care while you’re away.
Do you offer services on weekends and holidays?
Can you administer medications or care for pets with special needs?
What is the difference between dog walking and in-home pet sitting?
Yes. Worthey Pet Care is available 7 days a week, including weekends and all major holidays. We recommend booking holiday and peak travel times early to ensure availability.
Can you administer medications or care for pets with special needs?
Can you administer medications or care for pets with special needs?
Can you administer medications or care for pets with special needs?
Absolutely. We specialize in Special Needs & Medication Support Services and are trained to administer oral medications, topical treatments, insulin injections, and more. We also provide care for pets with chronic conditions, mobility issues, or behavioral challenges.
Do you offer overnight pet care or boarding?
What kind of updates will I receive while my pet is in your care?
Do you offer overnight pet care or boarding?
Yes. We offer in-home overnight pet sitting, where a professional sitter stays at your residence with your pet from evening through morning. This allows your pet to stay in their familiar environment while receiving dedicated care and companionship.
How do I book a service or consultation?
What kind of updates will I receive while my pet is in your care?
Do you offer overnight pet care or boarding?
You can book services or request a consultation via:
- Our website’s Contact Form
- Phone:
- 1 (888) 755-1622
- Email: info@wortheycare.com
Once your request is received, we will contact you to confirm availability and finalize care details.
What kind of updates will I receive while my pet is in your care?
What kind of updates will I receive while my pet is in your care?
What kind of updates will I receive while my pet is in your care?
We provide real-time updates including:
- GPS-tracked dog walks
- Photos of your pet
- Written notes after each visit
- Health and behavior observations
This ensures you always know how your pet is doing—even when you’re away.
Do you offer emergency or last-minute services?
What kind of updates will I receive while my pet is in your care?
Yes, we do our best to accommodate emergency and same-day bookings, especially for established clients. Availability is based on schedule and location, so we recommend calling or texting for immediate assistance.
What types of animals does Worthey Pet Care care for?
Worthey Pet Care proudly provides services for all types of animals—not just dogs and cats. We care for birds, reptiles, amphibians, rabbits, guinea pigs, ferrets, turtles, fish, exotic species, and more. Each care plan is customized based on your pet's species, personality, and unique needs.
What makes Worthey Pet Care different from other pet care providers?
Worthey Pet Care stands out because of our personalized approach, inclusivity, and wide range of services. We don’t just care for pets—we build long-term relationships with families. Our trained team provides professional, compassionate, and trustworthy care tailored to every animal’s lifestyle, species, and personality. We’re not just pet caregivers—we’re family to your pet when you can’t be there.
What happens in case of an emergency while I’m away?
In the event of an emergency, we will immediately contact you and your designated emergency contact. If needed, we will transport your pet to the nearest veterinary clinic or emergency animal hospital. We always follow any emergency protocols you've provided and update you in real time.
Do you provide services during weekends and holidays?
Yes, Worthey Pet Care is available 7 days a week, including holidays and weekends. Due to high demand during peak times, we recommend scheduling holiday services in advance to secure your preferred dates.
Will I receive updates during pet visits or walks?
Will I receive updates during pet visits or walks?
Absolutely. We provide real-time updates, including GPS tracking, photos, walk reports, feeding logs, and any notable observations about your pet’s behavior, mood, or health. Communication and transparency are key to the trust we build with every client.
What services do you offer?
Can I have the same care taker for m pet at all times?
Will I receive updates during pet visits or walks?
We offer a wide range of pet care services, including:
- Dog walking (standard, group, puppy, senior, and fitness walks)
- In-home pet sitting (drop-ins, extended care, and overnight stays)
- Transportation & veterinary escort services
- Pet-friendly travel coordination
- Exotic and non-traditional pet care
- Special needs and medication support
- Pet photography & videography
- Memorial services
- Air transport coordination for all kinds of animals
- Day care and night care options
Can I have the same care taker for m pet at all times?
Can I have the same care taker for m pet at all times?
Can I have the same care taker for m pet at all times?
YES!!!
At Worthey Pet Care, we understand how important consistency is for both pets and their owners. Whenever possible, we make every effort to assign the same trusted caretaker to your pet for each scheduled visit. Building a strong bond between your pet and their caretaker not only promotes comfort and trust, but also ensures personalized care that’s informed by familiarity with your pet’s unique needs, temperament, and preferences.
In cases of scheduling conflicts, emergencies, or extended absences, we will always inform you in advance and assign a qualified team member who has been fully briefed on your pet’s care plan. Rest assured, all of our caregivers are trained, vetted, and committed to providing compassionate and professional service every time.
If you'd like to request a specific caretaker on an ongoing basis, simply let us know and we will gladly do our best to accommodate your preference.
